Shortly after yesterday’s post has been published, the dynadot support staff managed to help me get things sorted out.
First of all, I’d like to thank you guys for the emails and dynadot also deserves credit for reaching out to me directly after the post.
I’d also like to point out that getting in touch with someone via chat was very easy.
I found someone online right from the start and he did his best but unfortunately, the person in question didn’t have enough privileges to help me with the issue I was dealing with (the issue needed to be reviewed by the higher ups), that’s where things got complicated a bit.
Managed to get in touch with the owner of dynadot as well, he was also very polite and I’ll email him some suggestions later on so that similar issues can be avoided.
Since I’ve written yesterday’s post, I thought it was fair to follow up today and let you know that the problem has been solved in a timely manner.
October 15th, 2015 at 12:23 am
Perhaps you can mention to the owner the 60 day buy lock imposed on marketplace purchases. Ridiculous to not be able to do anything with domains purchased through the marketplace for 60 days. They cannot even move into another dynadot account.