With the Groupon thing, they screwed up… royally. Nobody’s perfect but let’s face it: GoDaddy is a genuinely impressive company. I own a hosting business (DomainingServers.com), an article writing business (Articles.biz) and so on, so I know a thing or two about offering online services.
Let me just tell you that offering services online is definitely not easy. and let’s put GoDaddy’s business model under the microscope so we can analyze a few things.
I referred to them in the past as well but it’s something worth repeating:
1. Registration/Transfer Price
You have lot and lots of $0.99 coupons (most of you have probably used one of the coupons I shared here at DomainingTips at least once), you frequently have other coupons as well and all in all, it’s fairly safe to assume that nobody can beat GoDaddy in this department.
A lot of times, they’re actually losing money on new regs and transfers.
2. Renewal Price
Other companies have great prices for renewals/transfers as well but most of them don’t have good renewal deals.
At GoDaddy, you can frequently use a coupon and renew domains at just a little bit over the wholesale price. So GoDaddy’s “cut” is minimal, making it clear once again that they have no competition in this department.
If you submit a ticket, they respond in a timely manner.
Or you can call them and they offer support in Spanish as well.
If you have a decent portfolio with them, you even get an account rep.
All in all, they’re great when it comes to support as well.
But what about the negative aspects?
Yes, they have aggressive upsells but you can simply ignore those, not exactly a deal breaker.
Yes, they have tasteless ads sometimes, c’est la vie.
But all in all, when it comes to the two most important factors you should take into consideration (price and support), GoDaddy is a company that has constantly innovated and for that, they have my respect.
They screw up sometimes, that’s true but let’s not lose sight of the fact that they are the best registrar by far and deservedly so